HotelDesk started as a frustration — too many property management systems built by people who'd never worked a front-desk shift. We're here to change that.
We've collectively spent over 20 years in hospitality — managing properties, integrating systems that didn't talk to each other, and watching staff wrestle with software that was built for IT departments, not hoteliers.
HotelDesk is what happens when you hand the product to the people who actually stand behind the reception desk. It's opinionated about the things that matter — fast check-in, clean housekeeping workflows, a calendar you can read — and stays out of the way for everything else.
Headquartered on Koh Phangan, Thailand, with customers across APAC, Europe, and the Middle East, we work with independent hotels and boutique groups who want modern tools without enterprise complexity. We're lean on purpose: every feature ships because a real operator asked for it, and every customer has a direct line to the team that builds the product.
The principles that shape every decision we make.
Every feature starts with the person at the front desk. If it doesn't make their shift easier, it doesn't ship.
Transparent pricing, no lock-in, no bait-and-switch. We earn your business every month.
We ship weekly but never break what's working. Your hotel software should be the most boring, reliable part of your stack.
One property or ten — HotelDesk grows with you, never ahead of you. No enterprise overhead until you want it.
The people behind the desk.
CEO
Product obsessive with over 10 years in technology. Built HotelDesk to be the hotel software that should already have existed, and splits time between the product roadmap and guest experience research.
CTO
Full-stack architect with a background in real-time systems. Leads the engineering team and keeps HotelDesk fast, reliable, and secure at every scale.
Advisor
Ran hostels for 20 years, with several successful exits in hospitality. Keeps HotelDesk grounded in how properties really run, and advises on product, operations and growth.
We're always keen to hear from hoteliers, operators, and anyone who thinks property management software should be better.