Hotel management that just works
Front desk, housekeeping, channels, payments and reports in one system. Built for independent hotels, hostels and boutique groups, on the desk and in every pocket.
Everything to run your property. Nothing held back.
From the booking to the bill, in one place
One booking, one bill
Direct, OTA and walk-in bookings with folio extras, deposits, split bills and groups. Spa, tours and bar tabs land on the same folio.
- ✓Card or PromptPay online
- ✓PromptPay QR at the desk records itself
- ✓Real-time running balance per stay
The calendar that runs itself
Ask in plain words. The assistant answers from live data, and every change comes back as a card. Nothing happens until your team presses OK.
Every room on one timeline, coloured by status. OTA and website bookings wait under one Unassigned button with HotelDesk's room pick.
- ✓Confirm one, or Auto-assign all
- ✓Room changes stay on the same booking
- ✓No night stranded between two stays
Prices that move with your bookings and your market
HotelDesk suggests a price for each room type, night by night, and says why, the way a revenue manager would. Press Apply to take it. Fresh market checks every week.
Busy nights and nights filling early go up; quiet nights close to arrival come down. Never past the caps you set.
The local places of your style and price range, by name: their public prices, sold-out nights and review scores. A better score earns a premium.
Three or four concrete actions for the week, like a minimum stay on an event weekend or where to hold your price.
Suggest and approve by default, with automatic on request. Every change goes to your booking site and OTAs, and can be undone.
Competitor prices come from public pages only: hotel websites, OTA listings and search results.
See everything Dynamic Pricing does →86% booked Fri 6 – Sat 7 Nov, well ahead of the usual pace; 2 of 3 similar hostels nearby are sold out.
≈ $42 more revenue
- Lantern Hostel ★ 8.6Sold out
- Moonrise Backpackers ★ 8.4Sold out
- Coral Bunk House ★ 8.9$19
Set a 2-night minimum on the dorms for Full Moon weekend.
Switching is fast and easy
Upload the exports you already have. HotelDesk reads their column names as they come, shows a preview, and checks every night against your old system.
28 modules, on every plan
Switch on what you need and hide the rest. Turn them back on any time, at no extra cost.
Front office
- DashboardThe day at a glance
- CalendarDrag-and-drop timeline
- ReservationsDirect, OTA, walk-in, split stays
- Guest profilesHistory, WhatsApp
- Payments & folioSplit bills, PromptPay
- Room rackFloor-by-floor status
- MailboxGuest email, one inbox
Operations
- HousekeepingTied to arrivals
- Tasks & hand-offsOn every phone
- MaintenanceWork orders with SLAs
- Night auditOne-click end of day
- Staff & shiftsRosters and hours
- Spa, tours, coworkingBooked and billed
- Inventory, lost & foundLow-stock, matched
Distribution & revenue
- Channel manager135+ OTAs, included
- Booking websiteCommission-free
- Rates & Dynamic PricingSeasons, suggested prices
- AffiliatesReferral codes
- ReportsEvery revenue stream
- Ask AIQuestion in, chart out
- POS integrationsBar tabs on the folio
Business & admin
- AccountingAccountant journal CSV
- Guest emailsIn their language
- Team & accessPer-module permissions
- SupportHelp that answers first
- Multi-propertyUnified reporting
- Mobile & desktop appsNo app store
- 18 languagesPer staff member
Every major OTA.
Live, and included in your plan.
Every plan includes live two-way sync of rates, availability and bookings with the OTAs you sell on: 5 on Starter, unlimited on Growth and Pro. No add-on fees, and bookings land in your calendar within seconds.
Plus 115 more regional OTAs, wholesalers and GDS partners.
Change once. Three destinations. Seconds.
Want to be on all 135+ OTAs, without signing up to each one yourself?
Tell us where you'd like to sell. We'll get you listed and connected, and every booking lands in your calendar.
One receipt at the bar.
One line on the folio. One invoice in the books.
Bar and restaurant tabs land on the guest's folio, and every revenue stream — rooms, extras, bar, spa, tours, coworking — goes to your books as an accountant's journal today. Direct posting into Xero, QuickBooks or MYOB is coming soon.
Bar & restaurant POS
12 platforms · room-number lookup
Bar staff rings drinks, types the room number in the receipt note, closes the check. When live, HotelDesk will match the room to the checked-in reservation and add the charge to the guest folio as an outstanding line. No customer sync, no training.
Plus Revel, Vend, Hike, Sipsy — 12 total.
Cloud accounting
Xero · QuickBooks Online · MYOB
Today: an accountant's journal from Reports — one line per room night, charge, bar tab, treatment, tour, payment and refund — that imports into any package. Coming soon: one-click connection, one sales invoice per stay posted at check-out, split-coded to the revenue account you pick per source, payments matched to your bank account.
OAuth 2.0 · draft or authorised · 10% tax by default.
Your front desk, in your pocket
Check arrivals, manage rooms and run housekeeping from anywhere, installed straight to a home screen from the browser. No app store, no update to wait on.
- Built for phones, not shrunk from a desktop: a bottom tab bar and tappable cards
- Housekeeping runs entirely from a handset, with room cards and thumb-sized controls
- Same login and the same live data as the desktop app
- Installs on Android, iPhone and desktop, straight from the browser
No app-store listing to approve, no separate release to ship — it's the same product, installed.
It works: tap Check in, then try Rooms and Tasks.
The cheapest all-in-one PMS on the market
Every module from $50 per property: two to three times less than the big-name systems. Month to month, no setup fees.
Billing: Save 20% with yearly plan
- ✓ Every module, AI assistant included
- ✓ 15 beds per property
- ✓ 5 live OTA connections
- ✓ Direct booking site
- ✓ Everything in Starter
- ✓ 150 beds per property
- ✓ Unlimited live OTA connections
- ✓ Staff app on Android, iPhone, desktop
- ✓ Everything in Growth
- ✓ Up to 25 properties, unlimited beds
- ✓ Unlimited POS integrations
- ✓ Dedicated account manager
- ✓ Custom onboarding
USD per month. Starter and Growth bill per property; Pro is one fee for up to 25 properties. Live OTA connections are included, never an add-on. Compare plans in detail →
Win the island game: free to join, out in the real world
A real-world game on Koh Phangan. Capture the island's hotels and hostels on a live team map, earn XP, meet other scouts and have fun. You also earn when a place becomes a client.
- A live map of every hotel and hostel to visit, in walking order
- XP for each visit, new contact and new place; levels, quests and streaks
- A monthly leaderboard, with team chat and a shared map
- A reward for every place that becomes a client
Where you can play
Koh Phangan, ThailandLive nowWorks on any phone: open it, install it to your home screen and start walking.
Built by hoteliers, for hoteliers
We've spent years running properties and building hospitality software. HotelDesk is the platform we kept wishing someone would build, so we did.
Mathew Dunn
CEO
Product obsessive with over 10 years in technology. Built HotelDesk to be the hotel software that should already have existed, and splits time between the product roadmap and guest experience research.
Chris Heymann
CTO
Full-stack architect with a background in real-time systems. Leads the engineering team and keeps HotelDesk fast, reliable, and secure at every scale.
Mark Barry
Advisor
Ran hostels for 20 years, with several successful exits in hospitality. Keeps HotelDesk grounded in how properties really run, and advises on product, operations and growth.
Your property deserves better software
Start a 14-day free trial. Every module included, no card, and your data stays yours.
Rather talk it through? contact us, a real person replies.
Step into Ninja House and click around every module with real-looking data. No password: tell us who you are and you're straight in.
- ✓ Bookings, housekeeping, billing and reports, all live
- ✓ Open for 24 hours; explore freely, it resets